Frequently asked questions

Jiwe IO is a platform designed to support African creatives and gamers by providing tools for hosting, crowdfunding, and community building. We help developers and artists share their work, connect with audiences, and monetize their creations.

Our platform is open to game developers, 3D artists, comic creators, and fans of creative content across Africa and beyond.

Jiwe IO blends discovery, crowdfunding, and community engagement in one place, so creators can publish, gather feedback, and raise funds without leaving the platform.

Once you create an account, you can upload your content through our user-friendly dashboard. Detailed instructions are available in our Help Center.

Yes. We offer multiple monetization options, including crowdfunding, direct purchases, in-game purchases, and subscriptions.

Creators can set up campaigns to raise funds for their projects. Fans can contribute via our integrated payment systems, including mobile money and card payments.

You can support creators by purchasing their content, contributing to crowdfunding campaigns, or leaving a tip through our gratitude feature.

Absolutely. You can leave comments and reviews directly on the creator's page to help them improve their work.

We support mobile money and card payments, ensuring accessibility across Africa.

Jiwe IO charges a small platform fee (5%) and interchange fees (2.5%) on transactions to sustain our services.

We host regular events like game developer meet-ups, esports tournaments, and pop culture conventions. Follow us on social media or check our Events page for updates.

Yes. Jiwe IO includes community-building features, allowing you to network, collaborate, and share insights with fellow creatives.

Contact our support team and we will resolve the issue as soon as possible.

Yes. We prioritise user data security with robust encryption and secure payment integrations.

We are continuously improving the platform with features like expanded telco wallet integrations, advanced analytics, and tools to further support creators.